Pinnacle Safety and Training Blog

Independent body reports strong results for Pinnacle students

Once again, Pinnacle Safety and Training was delighted to see strong satisfaction results from our graduates surveyed by the National Centre for Vocational Education Research (NCVER) as part of their 2019 National Student Outcomes Survey.

Conducted mid last year, the independent survey found 93% of Pinnacle’s graduates were satisfied with the quality of their training and 96% would recommend Pinnacle to others.

Furthermore, over 74% of our graduates surveyed said they believe they had improved their employment status as a result of completing their training with us.

Pinnacle Safety and Training CEO, Paul Botwright said he was thrilled with these results.

“At Pinnacle, customer experience is at the forefront of everything we do.”

“We review the feedback we receive from our customers on a daily basis and are constantly improving our courses and processes to ensure they meet both student and industry requirements.”

“It’s very gratifying to see our efforts in this area pay dividends in the form of these results,” Paul said. “Overall these are the strongest results we have ever received from the survey.”

“I’d like to send a big thank you to all Pinnacle students who completed the NCVER survey last year.”

“Your responses help shape our courses and assist other students to make better decisions about their training,” Paul said.

“A selection of graduates from 2019 will receive an invitation to complete this year’s NCVER Student Outcomes Survey in May 2020.”

Raymond was very professional as a tutor. Very approachable throughout the course, continually asking if we required more time and resources, providing excellent examples of material (slides, knowledge or internet references) appropriate to the topic being discussed.

Nigel M. - Brisbane, QLD

Public Course Participant Certificate IV in Work Health and Safety