Pinnacle Safety and Training Blog
Independent body reports strong results for Pinnacle students
Once again, Pinnacle Safety and Training was delighted to see strong satisfaction results from our graduates surveyed by the National Centre for Vocational Education Research (NCVER) as part of their 2019 National Student Outcomes Survey.
Conducted mid last year, the independent survey found 93% of Pinnacle’s graduates were satisfied with the quality of their training and 96% would recommend Pinnacle to others.
Furthermore, over 74% of our graduates surveyed said they believe they had improved their employment status as a result of completing their training with us.
Pinnacle Safety and Training CEO, Paul Botwright said he was thrilled with these results.
“At Pinnacle, customer experience is at the forefront of everything we do.”
“We review the feedback we receive from our customers on a daily basis and are constantly improving our courses and processes to ensure they meet both student and industry requirements.”
“It’s very gratifying to see our efforts in this area pay dividends in the form of these results,” Paul said. “Overall these are the strongest results we have ever received from the survey.”
“I’d like to send a big thank you to all Pinnacle students who completed the NCVER survey last year.”
“Your responses help shape our courses and assist other students to make better decisions about their training,” Paul said.
“A selection of graduates from 2019 will receive an invitation to complete this year’s NCVER Student Outcomes Survey in May 2020.”
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Course was the best Tower Rescue I have attended in many years (we refresh this training every 12 months). The reason for this weighs heavily on the trainer, Tim, and his abilities, character, and demeanour as both a trainer and assessor. I would not only recommend Tim to others but I would also request Tim be our trainer in future.