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Occupational First Aid Training

Nationally recognised units of competency


Designed to give occupational first aiders the skills to respond to first aid emergencies for injuries and illnesses in the workplace.

Course Details


Students who are deemed competent will receive a Statement of Attainment recognised under the Australian Qualifications Framework. This certification is nationally recognised. The Statement is issued by Pinnacle Safety and Training (RTO 40496)

National units of competency

  • HLTAID011 - Provide first aid
  • HLTAID014 - Provide advanced first aid
  • HLTAID015 - Provide advanced resuscitation
  • HLTAID016 - Manage first aid services and resources

Course Duration

Our Occupational First Aid course (incorporating Provide First Aid) is comprised of two components:

  1. Online Provide First Aid learning and assessment (approximately 4-5 hours - online)
  2. Face-to-face training and assessment (4 days - classroom)


  • For group bookings, please submit your group booking enquiry here for an obligation free quote.

  • Course Overview

    Our occupational first aid training course is designed to give trainees the skills to respond to first aid emergencies where specialist medical help may be some time away or where as a First Aider you may have to manage the workplace first aid room.

    This course is taught by Emergency Medical Response professionals.

    This course takes participants to a higher level of training and is designed to train First Aiders to manage patient care until the arrival of an Ambulance during complex incidents and emergencies.


    The Occupational First Aid certification remains current for three years, although the Australian Resuscitation Council recommends refreshing Advanced Resuscitation skills annually.

    Course Outline

    • First aid overview
    • Advanced resuscitation
    • Oxygen therapy and resuscitation
    • Oropharyngeal (OP) airways
    • Airway suction
    • Advanced airway management
    • Defibrillator usage
    • Spinal collars and spine boards
    • Eye injuries, head injuries, abdominal injuries
    • Blood pressure and vital signs
    • Recording patient care
    • Remote first aid
    • Occupational illnesses
    • Medications and pharmacology
    • Confined spaces and workplace hazards
    • Psychological emergencies

    Course Inclusions

    • Access to a leading online learning program built ground-up by industry experts
    • Face to face training conducted by an experienced Emergency Services instructor with strong knowledge of relevant legislation, Australian Resuscitation Council Guidelines, and first aid techniques
    • Plenty of practical hands-on training
    • Recommendations and advice for specialised first aid equipment for a particular workplace.
    • First Aid Textbook: Emergency First Aid

    Each Trainee Must Provide

    Participants must

    • Have completed the Provide First Aid pre-course e-Learning and exam prior to attending the scheduled face-to-face training day
    • Be at least 15 years of age
    • Have at least a Year 10 level of numeracy, literacy and communication skills
    • Have the ability to read and write English
    • Arrive in suitable attire, including long pants and closed-in shoes.

    For the online training component, participants must:

    • Use a device that meets the minimum System Requirements of Pinnacle’s e-Learning system (we officially support and recommend modern desktop or laptop computers running Google Chrome web browser). Other personal devices (e.g. phones and tablets) may be compatible, but due to the variety available, we do not officially support these devices.
    • Have a stable internet connection.
    • Use a device that can play sound.

    Recently completed my forklift licence at Pinnacle in Port Melbourne Our teacher Wayne did a great job with our class, very informative and answered all questions we had. Having limited knowledge of forklifts, by the end of the course I was confident in the practical and theory. The exam will require some study / homework so I would recommend to read over the training material provided prior to attending so you have a head start once it’s time for the exam. I would recommend Pinnacle to all and a big thanks again to Wayne and Pinnacle.

    Ric F. - Melbourne, VIC

    Public Course Participant Forklift Training