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Working at Heights - 2 day

Nationally recognised units of competency

Face to Face

In-depth training for supervisors of teams working at height, and anyone needing to develop and test rescue plans for work at heights. Contains a large practical rescue component.

Course Dates

Location (QLD) Start Date Places Left
Gold Coast - Helensvale Thu, Oct 31, 2019 (7:30am)
5 Places Left
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Brisbane - Murarrie Mon, Nov 04, 2019 (7:30am)
4 Places Left
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Brisbane - Murarrie Mon, Nov 18, 2019 (7:30am)
Places Available
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Gold Coast - Helensvale Wed, Nov 27, 2019 (7:30am)
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Brisbane - Murarrie Wed, Dec 04, 2019 (7:30am)
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Brisbane - Murarrie Mon, Dec 16, 2019 (7:30am)
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Brisbane - Murarrie Mon, Jan 13, 2020 (7:30am)
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Gold Coast - Helensvale Wed, Jan 15, 2020 (7:30am)
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Brisbane - Murarrie Tue, Jan 28, 2020 (7:30am)
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Course Details


Students who are deemed competent will receive a Statement of Attainment for Height Safety Supervisor which is recognised under the Australian Qualifications Framework. This certification is nationally recognised. The Statement is issued by Pinnacle Safety and Training (RTO 40496).

National units of competency

  • RIIWHS204D - Work Safely at Heights
  • RIIRIS201D - Conduct Local Risk Control
  • PUAFIR215 - Prevent Injury
  • PUAEME001B - Provide Emergency Care
  • PUASAR022A - Participate in a Rescue Operation

Course Duration

2 days. Allow two 8-hour days. The second day can run long depending on group size. 10 hours is not uncommon.


  • 1 day option: Individuals who can provide a statement of attainment for ‘RIIWHS204D - Work safely at heights’ attained within the last 12 months are eligible to book in to attend just the second day of this program at a cost of $239.00 pp. Please call us on 1300 990 810 to book.
  • For group bookings outside our public course schedule or at your location, please submit your group booking enquiry here for an obligation free quote.

Course Overview

Australian Standard AS1891.4 recognises the role of Height Safety Supervisor as requiring the following:

“Training and assessment in skills needed to:

  • perform harness based work at heights unsupervised
  • supervise entry level and other operators
  • participate in first response rescue.”

Standard work at height training (RIIWHS204D) does not meet all of these requirements.

Pinnacle Safety and Training is the biggest work at height skills training organisation in the country, and we have developed this course in consultation with industry to provide a greater depth of real-world knowledge and practical hands-on training for supervisors and advanced workers.

“Taking work at heights training to the next level”

RIIWHS204D - Work Safely at Hei

Training can be conducted at your work site or off-site at any of our purpose-built training facility. Work at heights training is focused on fall prevention rather than fall arrest. It is designed to equip workers with the knowledge and skills to safely work in any height situation, primarily being aimed at general construction, maintenance, mining, large factories or other work situations where work is conducted anywhere where a fall from one level to another is possible.

Pinnacle Safety and Training recognises that whilst there is a standard set of learning outcomes for this course, the context and environment in which the learning is applied is varied. We will always customise the course to suit your unique workplace requirements. Training covers risk assessment, selection and correct use of equipment, selection of anchors, fall restraint, work positioning and fall arrest systems (including practical setup and use).

RIIRIS201D - Conduct Local Risk Control

This unit covers the requirements of risk management processes in the resources and infrastructure industries. It includes identifying hazards; assessing risk and identifying unacceptable risk; identifying, assessing and implementing risk treatments; and completing records and reports.

During the course we will assist you to develop your work method statements and risk assessments for working at height. All workers who conduct or supervise tasks whilst at height will find this course beneficial to workplace safety. This course will enable you to comply with current WHS legislation with successful trainees receiving a nationally recognised statement of attainment.

PUAFIR215 - Prevent Injury

This unit supports Conduct Local Risk Control and covers the competency associated with the identification, avoidance, review, and evaluation of workplace risks and hazards, maintenance of personal safety and the reporting to supervisors and team members. This unit is a prerequisite to Provide Emergency Care.

PUAEME001B - Provide Emergency Care

This unit covers the competency to provide emergency care pending the arrival of appropriately qualified personnel. This unit is a prerequisite to Participate in a Rescue Operation. You will be taught basic first aid theory, and this will be applied in your heights-based practical scenarios.

PUASAR022A - Participate in a Rescue Operation

Did you know that as of January 2012, it is a requirement under WHS legislation that if a fall-arrest system is in use, there must be a rescue procedure in place, and this procedure must be tested to ensure it is effective? This unit covers the competency required to participate in rescue operations as a member of a rescue team. This unit underpins specialist rescue operations. We will go in-depth into rescue operations for working at height. We will spend a significant amount of time in practical, hands-on rescue scenarios (e.g. Gotcha Kit and Controlled Rate Descent (CRD) rescue scenarios).

Specialist skills: Tower Crane Rescue, Jump Form Rescue, Drill Rig Rescue

For companies and groups with specific work environments, we have the ability to contextualise this course to specific height scenarios, and teach (and allow students to practically apply) the most appropriate rescue methodologies to use in each case. The most common variations we perform regularly are:

  • Tower Crane Rescue (escaping a tower crane, as well as rescuing a tower-crane operator) (see also: Tower Climbing and Rescue)
  • Jump Form Rescue (rescuing an injured worker trapped within the jump-form (lift-shaft) during building construction)
  • Drill Rig Rescue (rescuing an injured worker from a drill-rig platform or rig mast) (see our course page for Drill Rig Rescue)
  • Pole-Top Rescue (rescuing a worker from a pole, tower, antenna or mast)
  • EWP Rescue, or EWP Controlled Descent Escape (self-rescue from an elevating work platform)

If you require training in any of the above disciplines, please give us a call on 1300 990 810 to discuss your requirements.

Course Outline

  • Regulations and legislation
  • Australian Standards
  • Hazard elimination
  • Equipment selection and use
  • Anchor systems, selection of solid and reliable anchorage
  • Fall restraint systems, selection of equipment and correct use
  • Work positioning systems, selection of equipment and correct use
  • Fall arrest systems (avoidance)
  • Using energy absorbing lanyards
  • Basic emergency care skills
  • Developing rescue plans, and testing them to prove their effectiveness
  • Fallen worker retrieval skills (hands-on training)

Course Inclusions

  • Training conducted by experienced Height Safety Specialist
  • Two 8-hour days of training. The second day can run long depending on group size. 10 hours is not uncommon.
  • Up to 8 trainees per course.
  • Knowledge on relevant legislation and Australian Standards for working at height
  • Recommendations and advice for specialised PPE and equipment for your particular workplace
  • Strong training in the risk management process
  • Advice on risk control methods for the type of work at height to be undertaken
  • Plenty of practical hands on training to ensure workers can be safe at height
  • Practical rescue training

Each Trainee Must Provide

  • We can supply all equipment necessary for you to undertake training including harnesses, ascenders, descenders etc.
  • We actively encourage you to bring along your own equipment.
  • Please contact us to discuss your equipment requirements.
  • Prerequisite for attending day 2 only: You must hold a ‘RIIWHS204D - Work safely at heights’ certificate attained within the last 12 months. If this was not attained at Pinnacle, you must provide a copy to us prior to your day of training. This is to ensure participants can apply all of the basic safe work at height principles (as these are not taught on the second day).

For our public courses at our purpose built training facility trainees must provide:

  • Transport
  • Lunch
  • Appropriate clothing, closed-in footwear.

The presenter, David, was fantastic. He is very patient, experienced and knowledgable and encouraged plenty of interaction from the students. He gets 11 out of 10.

Ian P. - Malvern East, VIC

Enviromet Meteorological Consultants
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Trainer Rob was exceptional. He made the course interesting and tailored the training to our needs, ensuring we spent extra time on scenarios we cross routinely.

Josh B. - Brisbane, QLD

Action Corrosion

Jay’s training style and experience was very good with strong hands on exercises. Jay answered all questions raised and was helpful throughout the course.

Ian P. - Melbourne, VIC

Public Course Participant