Managing Psychosocial Hazards in the Workplace

Who should enrol in this course?

This course is designed for managers, supervisors and business owners who have a duty to maintain a safe and healthy workplace. It is ideal for those responsible for implementing health and safety systems, supporting worker wellbeing, and managing risks associated with psychosocial hazards.

Cerification

This is a non-accredited training course. Students who complete this course will receive a Certificate of Completion. This certificate is issued by Pinnacle Safety and Training (RTO 40496).

Course Duration

• 100% Online
• Participants usually finish in around 1 hour

Price

• Just $69.00pp. Start now!

Course Overview

This course equips participants with the knowledge and skills to identify psychosocial hazards, understand their impacts, and apply a structured risk management approach to build psychologically safe workplaces. Participants learn to recognise warning signs, consult with workers, assess risks, implement effective controls, and verify that improvements are achieving results. The course also clarifies roles and legal responsibilities across jurisdictions (including Victoria’s OHS framework) and provides guidance on documenting decisions, responding to reports or incidents, and conducting fair, confidential investigations.

Course Outline

• Introduction to psychosocial hazards in the workplace - Explore common psychosocial hazards, recognise the signs of psychological harm, and understand their potential impact on individuals and workplace culture.
• Legislation and duties - Gain an understanding of the legal requirements for maintaining a safe and healthy workplace, including WHS and OHS duties and the importance of worker consultation.
• Risk management process - Develop an understanding of the four-step risk management process and how it applies to managing psychosocial hazards.
• Identify psychosocial hazards - Learn practical methods for identifying psychosocial hazards in the workplace, establishing effective reporting mechanisms, encouraging worker reporting, and addressing barriers to reporting.
• Assess risks - Understand how to assess psychosocial hazards, use appropriate terminology, and use tools to record and evaluate risk levels.
• Identify and implement control measures - Learn how to identify and select appropriate control measures, and understand the key considerations for effectively implementing them in the workplace.
• Reviewing control measures - Recognise when and why control measures should be reviewed to ensure they remain effective and relevant.
• Work health and safety investigations - Explore how to conduct effective, fair and confidential investigations, and understand the requirements for notifying the regulator of serious incidents.

Each Participant Must

• Have at least a Year 10 level of numeracy, literacy and communication skills
• Have the ability to read, write and listen/understand English
• Have a sound level of computer skills to navigate through the e-Learning course
• Use a device that meets the minimum System Requirements of Pinnacle’s e-Learning system (we officially support and recommend modern desktop or laptop computers running Google Chrome web browser). Other personal device (e.g. phones and tablets) may be compatible, but due to the variety available, we do not officially support these devices.
• Have a stable internet connection