I thoroughly enjoyed the training and Raymond would have to be the best trainer and communicator I have had the pleasure of learning from. His knowledge and depth of experience is evident and astounding. Consistently throughout the course, Raymond backed up the theory component with examples of hands-on experience and interesting stories that related to the context. It was an intense five-day course, however not at any stage was it boring or mundane. I am grateful to have had the opportunity to complete this course and would highly recommend the training to other colleagues in our organisation.