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Working at Heights Awareness


Face to Face

This course is designed to equip participants with an awareness of the dangers of working at height and provide guidance on meeting legislative requirements for managing the associated risks.

What type of workers need Working at Heights Awareness training?

  • Employers, supervisors and team leaders who manage work that is (or could be) deemed as “work at height”
  • Workers who are unsure if they work in an environment that is deemed as “work at height”

Course Details


This is a non-accredited training course. Students who complete this course will receive a Certificate of Completion. This certificate is issued by Pinnacle Safety and Training (RTO 40496).

Course Duration

  • Option 1 - Online
    • Complete the training online at your own pace when it suits you
    • Students usually finish in 2-3 hours

  • Option 2 - Classroom
    • 4 hours


  • Option 1: Online e-Learning Course. Introductory special of $59.00pp
  • Option 2: Face to face classroom training (group bookings only - please contact us for an obligation free quote on 1300 990 810)

Course Overview

This course equips participants with the knowledge and skills required to recognise situations that are deemed “work at height” according to health and safety legislation. The course covers national and state regulations governing work at heights, including the legal responsibilities of both employers and employees.

Participants will gain awareness of the requirements to identify potential hazards, assess risks, and implement effective control measures to minimise or eliminate risks, including fall prevention devices, work-positing systems, and individual fall arrest systems.

Course Outline

The key areas covered in this course include:

  • The definition of work at height
  • Health and safety legislation and guidance documentation
  • Suspension intolerance - identification and response
  • Risk management, including identification, assessment, control and documentation
  • Equipment and systems for working at height, including fall prevention devices, work positioning systems, fall arrest systems Safe use of ladders
  • Prevention of falling objects Inspection requirements for equipment and processes for the management of faulty equipment
  • Finalising operations, including dismantling, cleaning and storage of equipment

Each Trainee Must Provide

Participants must

  • Be at least 15 years of age
  • Have at least a Year 10 level of numeracy, literacy and communication skills
  • Have the ability to read and write English
  • Use a device that meets the minimum System Requirements of Pinnacle’s e-Learning system (we officially support and recommend modern desktop or laptop computers running Google Chrome web browser). Other personal devices (e.g. phones and tablets) may be compatible, but due to the variety available, we do not officially support these devices
  • Have a stable internet connection
  • Use a device that can play sound

Brad is a fantastic trainer. I have never driven a forklift before but with his guidance everything seemed easy. I was able to do nearly every task in the very few hours of my training. This shows the level of experience Brad has to fully engage my interest. He is the guy…thanks Brad!

Rakesh P. - Melbourne, VIC

Public Course Participant Forklift Training