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Provide First Aid Training

Nationally recognised units of competency


Teaches participants how to respond to first aid situations and manage patient care until an ambulance arrives.

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Course Dates

Location (Gold Coast) Start Date Places Left

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For group bookings please call us on 1300 990 810.

Course Details


Provide First Aid is also sometimes referred to as “Senior First Aid”, “Workplace Level 2”, or “Apply First Aid”.

Participants who are deemed competent will receive a Statement of Attainment recognised under the Australian Qualifications Framework. This certification is nationally recognised. The Statement is issued by Pinnacle Safety and Training (RTO 40496).

National unit of competency

  • HLTAID009 - Provide Cardiopulmonary Resuscitation
  • HLTAID010 - Provide Basic Emergency Life Support
  • HLTAID011 - Provide First Aid

Course Duration

Our Provide First Aid course is comprised of two components:

  1. Online learning and assessment (approximately 5-8 hours - online)
  2. Face-to-face training and assessment (approximately 8 hours - classroom)


Course Overview

This nationally recognised first aid training course covers a broad range of topics to enable participants to respond to first aid situations and manage patient care until an ambulance or other medical support arrives.

Your Provide First Aid course is comprised of two components:

  1. Online learning and assessment (approximately 5-8 hours - online)
  2. Face-to-face training and assessment (approximately 8 hours - classroom)

Upon enrolment into this course you are required to complete the mandatory theory learning and assessment. This is done online in your own time prior to your face-to-face training day.


The Provide First Aid certification remains current for three years, although the Australian Resuscitation Council recommends refreshing CPR skills annually.

Course Outline

The key areas covered by this course include:

  • Recognising and responding to an emergency situation
  • Identifying, assessing and minimising immediate hazards
  • Assessing a casualty and the situation
  • Obtaining casualty consent
  • Comforting the casualty
  • Providing first aid in accordance with established first aid principles
  • Cardio Pulmonary Resuscitation (CPR)
  • Allergic reactions
  • Anaphylaxis
  • Asthma
  • Basic wound care
  • Severe bleeding
  • Burns
  • Cardiac arrest
  • Choking and airway obstruction
  • Convulsions
  • Using pressure immobilisation
  • Fractures, sprains and strains
  • Poisoning
  • Respiratory distress
  • Shock
  • Operating first aid equipment
  • Monitoring and responding to a casualty’s condition
  • Communicating incident details to emergency services and workplace supervisors
  • Maintaining confidentiality
  • Assessing possible psychological impacts on self and others.

Course Inclusions

  • Access to a leading online learning program built ground-up by industry experts
  • Face to face training conducted by an experienced Emergency Services instructor with strong knowledge of relevant legislation, Australian Standards, and first aid techniques
  • Plenty of practical hands-on training
  • Recommendations and advice for specialised first aid equipment for a particular workplace.

Each Trainee Must Provide

Participants must

  • Have completed the pre-course e-Learning and exam prior to attending the scheduled face-to-face training day
  • Be at least 15 years of age
  • Have at least a Year 10 level of numeracy, literacy and communication skills
  • Have the ability to read and write English
  • Arrive in suitable attire, including long pants and closed-in shoes.

For the online training component, participants must:

  • Use a device that meets the minimum System Requirements of Pinnacle’s e-Learning system (we officially support and recommend modern desktop or laptop computers running Google Chrome web browser). Other personal devices (e.g. phones and tablets) may be compatible, but due to the variety available, we do not officially support these devices.
  • Have a stable internet connection.
  • Use a device that can play sound.

I’ve completed this course quite a number of times and found Tim to be very knowledgeable in his examples and experiences. Made the theory component very interesting.

Melanie K. - Sydney, NSW

CPB Contractors
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Very knowledgable, friendly and understanding trainer. Couldn’t be better after attending many of these sessions over the last 26 years.

Ian R. - Gladstone, QLD


Trainer Jevvan is a total gem and NOT allowed to leave until I do my next upgrade! Patience of a saint, and placated my stress levels with confident ease. Thank you!

Allistair M. - Melbourne, VIC

First Aid Training Group