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Forklift Training

Nationally recognised units of competency

Face to Face

Covers the functions required to operate a forklift truck and (if competent) apply for a high risk work licence.

2 Day Course: suitable for beginners or experienced operators.

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Just $395
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Course Dates

Location (Eastern Suburbs) Start Date Places Left

For group bookings please call us on 1300 990 810.

Course Details


Participants who are deemed competent will receive a Statement of Attainment recognised under the Australian Qualifications Framework. This certification is nationally recognised. The Statement is issued by Pinnacle Safety and Training (RTO 40496).

National unit of competency:

  • TLILIC0003 Licence to operate a forklift truck

Course Duration

  • Two days. The course is composed of one day theory and practical training, with all assessment taking place on the second day.
  • Don’t pass your assessment on your first shot? Don’t worry: You can come back and be re-assessed at no charge.


Course Overview

Our forklift truck training covers the functions required to operate a forklift truck and (if competent) apply for a high risk work licence. This course is for beginners as well as experienced operators. Our experienced high risk work trainers work with participants to ensure they are confident and competent in operating a forklift truck.

Course Outline

The key areas covered by this course include:

  • Assessing hazards and planning the work
  • Planning and setting up the forklift ready for operations
  • Conducting risk assessment and implementing control measures
  • Conducting routine checks of equipment
  • Operating the forklift
  • Manoeuvring forklift around various routes
  • Practicing different types of lifts and carrying various weights
  • Calculating and determining load capacity
  • Shutting down and securing the forklift.

Pre-Course Study and Assessment

To optimise your chance of success, each participant is required to undertake mandatory pre-course study, and complete an online assessment (approx 3 hours). The link to commence this study will be provided at time of booking.

Frequently Asked Questions

Q: I live in a different State. Can I travel to NSW to do my course?
A person should be trained and assessed for a high risk work licence in the state where they normally reside, however if circumstances exist to warrant it, SafeWork NSW can approve an application from an interstate resident. An example may be where a person has long term employment in NSW but their normal residential address is interstate (fly in, fly out workers). In this case, you must contact SafeWork licensing unit directly (via 13 10 50) and you will be asked to email in some details. You will then get a written response from SafeWork NSW. Approval is not guaranteed.

Q: What is the assessment process?
Our NSW Forklift course is made up of one day training and one day of assessment. Participants will be required to successfully complete a series of SafeWork NSW mandated assessment items. On day two you will undergo written knowledge and calculations assessment and (if eligible) you will undergo practical skills assessments. All assessments will be “closed book” and conducted by a SafeWork NSW Accredited Assessor (who is independent of Pinnacle Safety and Training). This mandated assessment is required to be administered by all RTOs offering this High Risk training.

Q: What do I need to bring to my training?
A: 100 points of identification. To participate in the formal assessment you must provide 100 points of identification to your Trainer. This identification is to be presented to your Trainer on day one of your training. If you do not present your 100 points of identification you can not participate in the formal assessment. To help you determine how you can collate your 100 points refer to the SafeWork NSW website:

Q: I failed one or more of the assessments. What does this mean for me? Can I come back and re-sit them?
A: Not everyone passes the first go – don’t be embarrassed if this happens. Even knowledgeable people may struggle to answer the technically specific exam, as the answers need to be provided precisely in accordance with SafeWork NSW standards. If this occurs, you may study the material in your own time, and return within 60 days to re-sit the assessment, at no charge.

Q: I attended part of the training, and I now no longer wish to proceed with any more training or assessment. Can I have a refund?
A: No. The course fee you paid relates to the formal training you have already received. If you choose not to proceed with this for any reason, no refund or partial-refund will be provided. This is in accordance with our standard Terms and Conditions you accept upon enrolment.

Course Inclusions

  • Pre-course study materials to get you up to speed and optimise your chances of success
  • Training conducted by an experienced high risk work licence operator with strong knowledge of relevant legislation and Australian Standards
  • Practical hands-on training

Each Trainee Must Provide

To successfully complete this certification, participants must:

  • Be at least 18 years of age
  • Have at least a Year 10 level of numeracy, literacy and communication skills
  • Have the ability to read, write, speak and understand English
  • Provide 100 points of identification (see this link and read the “What do I need to bring to my training?” section above for details). Please note that arriving without this ID will result in you being turned away from the course
  • Arrive in suitable attire: Safety boots, long pants and high-vis shirt
  • Be ready and willing to study, memorise and complete review questions at night in order to have the best chance of successfully completing the written assessment.

Language, Literacy and Numeracy (LLN)

  • If English is your second language, you must advise us at time of booking. Contact our Sales and Service Team on 1300 990 810 to determine your eligibility to undertake this training. We will assist you in any way we can, but due to the demands of the SafeWork NSW assessment process, do not guarantee that every applicant will possess the level of LLN required for the assessment.
  • You will require at least a Year 10 level of numeracy, literacy and communication skills. If you have any doubts, please let us know so we can assist you.
  • The Regulator does not allow an interpreter to be used during the mandated formal assessment.

Before enrolling in this course SafeWork NSW state that:

  • You must not have had a WHS authorisation suspended or cancelled (expired authorisations are excluded) by any Australian certifying authority within the last five years. TRUE/FALSE
  • You must not have previously been convicted or entered into an enforceable undertaking under the WHS Act or WHS Regulation in NSW or a WHS law in another Australian jurisdiction. TRUE/FALSE
  • You must have a residential address within NSW. TRUE/FALSE
  • You are not hearing impaired and require an Auslan interpreter for a HRWL Assessment. TRUE/FALSE
  • You are not an accredited HRWL Assessor. TRUE/FALSE

You must be able to answer TRUE to the five statements above. If any of the above are FALSE, please contact Pinnacle Safety and Training on 1300 990 810. We are then required to seek an exemption approval from the Regulator to enrol you. Exemption requests must be submitted AND approved by SafeWork NSW before the commencement of training.


If you have any questions about the requirements of this course, please call us on 1300 990 810

I have undertaken Forklift and Boom tickets with Pinnacle. Both times I was lucky enough to have Brad as the trainer. He is very knowledgeable, professional, detailed and clear in his training. Thanks again Brad and the Pinnacle team. We will be sending more staff to your courses.

Josh M. - Gold Coast, QLD

Scarchi & Boston

Michael did an excellent job facilitating the course. His excellent content knowledge and practical advice based on his experience contributed to making the course an exceptionally valuable experience. I would unreservedly recommend the course to those seeking a license or anyone seeking to refresh their knowledge and competencies.

Stephen T. - Brisbane, QLD

Public Course Participant

Brad is a fantastic trainer. I have never driven a forklift before but with his guidance everything seemed easy. I was able to do nearly every task in the very few hours of my training. This shows the level of experience Brad has to fully engage my interest. He is the guy…thanks Brad!

Rakesh P. - Melbourne, VIC

Public Course Participant