Forklift Training

Certification

Participants who are deemed competent will receive a Statement of Attainment recognised under the Australian Qualifications Framework. This certification is nationally recognised. The Statement is issued by Pinnacle Safety and Training (RTO 40496).

National unit of competency:

• TLILIC0003 Licence to operate a forklift truck

Course Duration

• Two days. The course is composed of one day theory and practical training, with all assessment taking place on the second day.
• *Don’t pass your assessment on your first shot? Don’t worry: You can come back and be re-assessed at no charge.

Price

• $399.00 pp for public courses
• For group bookings outside our public course schedule or at your location, please submit your group booking enquiry here for an obligation free quote.

Course Overview

Our forklift truck training covers the functions required to operate a forklift truck and (if competent) apply for a high risk work licence. This course is for beginners as well as experienced operators. Our experienced high risk work trainers work with participants to ensure they are confident and competent in operating a forklift truck.

Course Outline

The key areas covered by this course include:

• Assessing hazards and planning the work
• Planning and setting up the forklift ready for operations
• Conducting risk assessment and implementing control measures
• Conducting routine checks of equipment
• Operating the forklift
• Manoeuvring forklift around various routes
• Practicing different types of lifts and carrying various weights
• Calculating and determining load capacity
• Shutting down and securing the forklift.

Pre-Course Study and Assessment

To optimise your chance of success, each participant is required to undertake mandatory pre-course study, and complete an online assessment (approx 3 hours). The link to commence this study will be provided at time of booking.

Frequently Asked Questions

Q: I live in a different State. Can I travel to Victoria to do my course?
A: Yes. You can be issued with a VIC HRW licence and reside in another state if there are reasonable grounds. If you believe this applies to you, please contact WorkSafe’s Licensing Branch on 1300 852 562 or licensing@worksafe.vic.gov.au prior to enrolment in this course. Applications are considered on a case by case basis. Also note, when applying for your High Risk Work Licence, you will have to do so at a Victorian Post Office.

Q: What is the assessment process?
A: Our Victorian Forklift course is made up of one day of training and one day of assessment. Participants will be required to successfully complete a series of WorkSafe Victoria mandated assessment items. On day two you will undergo written knowledge and calculations assessment and (if eligible) you will undergo a practical skills assessment. All assessments will be “closed book” and conducted by a WorkSafe Vic Accredited Assessor (who is independent of Pinnacle Safety and Training). This mandated assessment is required to be administered by all RTOs offering this High Risk training.

Q: I failed one or more of the assessments on my first attempt. What does this mean for me? Can I come back and re-sit them?
A: *Not everyone passes the first go – don’t be embarrassed if this happens. Even knowledgeable people may struggle to answer the technically specific exam, as the answers need to be provided precisely in accordance with WorkSafe Victoria standards. If this occurs, you may study the material in your own time, and return within 60 days to re-sit the assessment, at no charge. Note: additional re-assessments are subject to fees.

Q: I attended part of the training, and I now no longer wish to proceed with any more training or assessment. Can I have a refund?
A: No. The course fee you paid relates to the formal training you have already received. If you choose not to proceed with this for any reason, no refund or partial-refund will be provided. This is in accordance with our standard Terms and Conditions you accept upon enrolment.

Q: What types of evidence of identity do I need to provide?
A: Photographic identification displaying full name and photo.

Course Inclusions

• Pre-course study materials to get you up to speed and optimise your chances of success
• Training conducted by an experienced high risk work licence operator with strong knowledge of relevant legislation and Australian Standards
• Practical hands-on training

Each Trainee Must Provide

To successfully complete this certification, participants must:

• Be at least 18 years of age
• Have at least a Year 10 level of numeracy, literacy and communication skills
• Have the ability to read, write, speak and understand English
• Provide photo ID. Please note that arriving without an acceptable form of photo ID will result in you being turned away from the course. Please note digital drivers licences will not be accepted.
• Arrive in suitable attire: Safety boots, long pants and high-vis shirt
• Complete the pre-course study and assessment questions
• Be ready and willing to study, memorise and complete review questions at night in order to have the best chance of successfully completing the written assessment.

Language, Literacy and Numeracy (LLN)

• If English is your second language, you must advise us at time of booking. Contact our Sales and Service Team on 1300 990 810 to determine your eligibility to undertake this training. We will assist you in any way we can, but due to the demands of the assessment process, do not guarantee that every applicant will possess the level of LLN required for the assessment.
• You will require at least a Year 10 level of numeracy, literacy and communication skills. If you have any doubts, please let us know so we can assist you.
• The Regulator does not allow an interpreter to be used during the mandated formal assessment.

Questions?

If you have any questions about the requirements of this course, please call us on 1300 990 810