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ICAM Lead Investigator Training
Face to Face
Building on Pinnacle’s ICAM Facilitator course, our Lead Investigator program is designed specifically for anyone who will be leading an incident investigation team, which may include supervisors, safety representatives, managers, safety officers, union officials and inspectors etc.
Level 1 = ICAM Facilitator (learn more)
Level 2 = ICAM Lead Investigator (this course)
Course Dates
Location (Eastern Suburbs) | Start Date | Places Left |
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Sydney - Alexandria | Mon, Nov 04, 2024 (7:30am) |
3 Places Left
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Sydney - Alexandria | Mon, Nov 18, 2024 (7:30am) |
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Virtual Classroom - 100% Online | Thu, Nov 21, 2024 (7:30am [AEST]) |
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Virtual Classroom - 100% Online | Sat, Nov 30, 2024 (7:30am [AEST]) |
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Virtual Classroom - 100% Online | Mon, Dec 16, 2024 (7:30am [AEST]) |
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Sydney - Alexandria | Mon, Dec 16, 2024 (7:30am) |
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Virtual Classroom - 100% Online | Thu, Jan 16, 2025 (7:30am [AEST]) |
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Sydney - Alexandria | Tue, Jan 28, 2025 (7:30am) |
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Virtual Classroom - 100% Online | Mon, Feb 10, 2025 (7:30am [AEST]) |
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Sydney - Alexandria | Mon, Feb 24, 2025 (7:30am) |
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Virtual Classroom - 100% Online | Thu, Mar 06, 2025 (7:30am [AEST]) |
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Virtual Classroom - 100% Online | Mon, Mar 24, 2025 (7:30am [AEST]) |
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Sydney - Alexandria | Mon, Mar 24, 2025 (7:30am) |
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Virtual Classroom - 100% Online | Wed, Apr 16, 2025 (7:30am [AEST]) |
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Sydney - Alexandria | Tue, Apr 22, 2025 (7:30am) |
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Course Details
Certification
Participants who are deemed competent will receive a Statement of Attainment which is recognised under the Australian Qualifications Framework. This certification is nationally recognised. The Statement is issued by Pinnacle Safety and Training (RTO 40496).
National units of competency:
- BSBWHS515 - Lead initial response to and investigate WHS incidents
Course Duration
2 days (approximately 8 hours per day)
Format Options
Option 1 - Face-To-Face
Option 2 - Virtual Classroom (‘Zoom’-style trainer-facilitated online session)
Price
- $1,295.00 pp for public courses
- For group bookings outside our public course schedule or at your location, please submit your group booking enquiry here for an obligation free quote.
Course Overview
ICAM stands for Incident Cause Analysis Method. ICAM is an investigation methodology for use in a whole range of industries including aviation, transport, mining, rail, security and health and draws on the work of Professor James Reason.
This ICAM Lead Investigator course has been developed to extend the knowledge and skills gained in Pinnacle’s ICAM Facilitator course, and is also suitable for those with existing real-world experience in incident investigations in the workplace, or prior ICAM training.
This course covers key incident investigation concepts and techniques designed to equip learners with the skills and knowledge to efficiently and effectively investigate workplace incidents, identify root causes, and recommend effective corrective actions to prevent future incidents.
Course Outline
This course will cover the following topics:
- ICAM methodology
- Human and organisational factors leading to incidents
- Safety culture and organisational drift
- ICAM analysis on contributing factors including organisational factors, task/environmental conditions, individual/team conditions and absent/failed defences
- Creating an investigation action plan
- Duties under health and safety legislation
- Incident response processes and procedures
- Planning an investigation and forming an investigation team
- Evidence collection methods and techniques, including the PEEPO Data Collection Matrix (People, Equipment, Environment, Procedures and Organisation)
- Witness interview techniques and practices
- Establishment of a timeline
- Analysis of evidence to identify the root cause and contributing factors
- Risk management techniques
- Developing recommendations
- Writing clear and concise incident reports
Choosing Your ICAM Course
Course Inclusions
- Training conducted by an experienced ICAM Lead Investigator with strong background in on-site incident investigation
- Advice on implementing ICAM methodology in your particular workplace
What is a "Virtual Classroom"?
A Virtual Classroom is an online learning environment that allows for live interaction (audio and video) between a trainer and their participants as they are participating in learning and assessment activities.
Face-To-Face (In-Person) or Virtual Classroom?
A number of important factors must be considered in determining which delivery format may be right for you. These include (but aren’t limited to):
- Computer hardware, peripherals and environment
- Do you have a modern laptop or desktop computer?
- Can you ensure you are in a quiet room for the duration of your sessions?
- Do you have a headset or headphones with a microphone (such as those supplied with mobile phones) compatible with your computer?
- Do you have a webcam?
- Do you have a reliable and fast internet connection suitable for streaming video?
If the answer to any of the above questions is “no”, we recommend attending one of our face-to-face sessions. Participants who elect to undertake their training via Virtual Classroom must agree with all terms and conditions pertaining to this mode of delivery.
Computer Literacy
While in class (either in-person or via Virtual Classroom), you will research, prepare and submit your assessments through the Learning Management System (LMS), Moodle. You will spend time researching online, developing procedures and completing quizzes and long answer questions.
This program is only recommended to those with a strong level of computer literacy.
Bring Your Own IT Equipment
Mandatory
- Participants must provide their own laptop computer (with wireless internet capabilities)
Optional but highly recommended
- Wireless mouse and keyboard (improves ergonomics and speed)
- A second screen/monitor (improves ability to perform research)
Virtual Classroom participants must also have a headset or headphones with a microphone (such as those supplied with mobile phones) compatible with their computer.
To be successful in this course you need to:
- a) Have completed Pinnacle’s ICAM Facilitator course, or
- b) Have existing real-world experience in incident investigations in the workplace, or
- c) Have undertaken prior ICAM training.
- Be at least 18 years of age
- Have at least a Year 12 level of numeracy, literacy and communication skills
- Have the ability to read and write English. If English is a second language, you will need to complete a language, literacy and numeracy (LLN) questionnaire. Contact us to discuss
- Use a device that meets the minimum System Requirements of Pinnacle’s e-Learning system (we officially support and recommend modern desktop or laptop computers running Google Chrome web browser).
- Have a strong level of computer literacy skills. Your assignments will be completed on a computer, and if you do not have a suitable level of computer experience, you will not be able to complete the course in the timeframe allotted
- Be confident navigating with web browsers
- Have the skills to compile electronic documents using software applications (word processing)
- Be able to conduct research and present information
- Agree with all terms and conditions of your enrolment
For our public (face-to-face) courses at our purpose built training facility trainees must provide:
- Transport
- Lunch
- Appropriate clothing, closed-in footwear
- Certificate IV in Work Health and Safety
- Diploma of Work Health and Safety
- Work Health and Safety for Supervisors and Managers
- Health and Safety Representatives (HSR) Training
- Health and Safety Representative (HSR) Refresher Training
- Health and Safety Committee (HSC) Training
- White Card Training
- Manual Handling Training
- Silica Awareness
- Risk Control Training
- Hazardous Areas Awareness
- Occupational First Aid Training
- ICAM Facilitator Training
- ICAM Lead Investigator Training
- Chain of Responsibility
- Health and Safety Representative (HSR) Initial OHS Training Course
- Schedule 26 Statutory Supervisor Training
Student Links
I would like to say how trainer Steve was a great trainer and top bloke and gave me all the help I needed to get the best out of the course. Great work mate.