ICAM Lead Investigator Training

Nationally recognised units of competency
RIIWHS301E, BSBWHS515

Face to Face

Building on Pinnacle’s ICAM Facilitator course, our Lead Investigator program is designed specifically for anyone who will be leading an incident investigation team, which may include supervisors, safety representatives, managers, safety officers, union officials and inspectors etc.

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View ICAM Facilitator Course
What are the ICAM levels?

Level 1 = ICAM Facilitator (learn more)

Level 2 = ICAM Lead Investigator (this course)

Course Dates

Location (Show All) Start Date Places Left
Perth - Canning Vale Mon, Apr 22, 2024 (7:30am)
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Brisbane - Murarrie (Smallwood Pl) Mon, Apr 22, 2024 (7:30am)
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Melbourne - Braeside Mon, Apr 22, 2024 (7:30am)
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Sydney - Silverwater Tue, Apr 30, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, May 06, 2024 (7:30am)
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Perth - Canning Vale Thu, May 09, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Thu, May 09, 2024 (7:30am)
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Sydney - Alexandria Mon, May 20, 2024 (7:30am)
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Brisbane - Murarrie (Smallwood Pl) Mon, May 20, 2024 (7:30am)
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Melbourne - Braeside Mon, May 20, 2024 (7:30am)
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Perth - Canning Vale Tue, May 21, 2024 (7:30am)
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Sydney - Silverwater Tue, May 28, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Tue, Jun 04, 2024 (7:30am)
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Perth - Canning Vale Tue, Jun 04, 2024 (7:30am)
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Sydney - Alexandria Wed, Jun 12, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Jun 17, 2024 (7:30am)
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Melbourne - Braeside Mon, Jun 17, 2024 (7:30am)
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Perth - Canning Vale Tue, Jun 18, 2024 (7:30am)
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Sydney - Silverwater Mon, Jun 24, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, Jul 01, 2024 (7:30am)
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Perth - Canning Vale Tue, Jul 02, 2024 (7:30am)
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Sydney - Alexandria Mon, Jul 08, 2024 (7:30am)
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Brisbane - Murarrie (Smallwood Pl) Mon, Jul 15, 2024 (7:30am)
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Melbourne - Braeside Mon, Jul 15, 2024 (7:30am)
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Perth - Canning Vale Tue, Jul 16, 2024 (7:30am)
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Sydney - Silverwater Tue, Jul 23, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Mon, Jul 29, 2024 (7:30am)
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Perth - Canning Vale Tue, Jul 30, 2024 (7:30am)
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Sydney - Alexandria Tue, Aug 06, 2024 (7:30am)
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Melbourne - Braeside Mon, Aug 12, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Aug 12, 2024 (7:30am)
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Perth - Canning Vale Tue, Aug 13, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, Aug 26, 2024 (7:30am)
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Perth - Canning Vale Tue, Aug 27, 2024 (7:30am)
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Melbourne - Braeside Thu, Sep 05, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Perth - Canning Vale Tue, Sep 10, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, Sep 23, 2024 (7:30am)
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Perth - Canning Vale Tue, Sep 24, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Melbourne - Braeside Mon, Sep 30, 2024 (7:30am)
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Perth - Canning Vale Tue, Oct 08, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Mon, Oct 21, 2024 (7:30am)
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Location (QLD) Start Date Places Left
Brisbane - Murarrie (Smallwood Pl) Mon, Apr 22, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Thu, May 09, 2024 (7:30am)
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Brisbane - Murarrie (Smallwood Pl) Mon, May 20, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Jun 17, 2024 (7:30am)
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Jul 15, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Aug 12, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Location (Brisbane) Start Date Places Left
Brisbane - Murarrie (Smallwood Pl) Mon, Apr 22, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Thu, May 09, 2024 (7:30am)
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Brisbane - Murarrie (Smallwood Pl) Mon, May 20, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Jun 17, 2024 (7:30am)
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Jul 15, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Aug 12, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Location (Gold Coast) Start Date Places Left
Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Location (SE QLD) Start Date Places Left
Brisbane - Murarrie (Smallwood Pl) Mon, Apr 22, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Thu, May 09, 2024 (7:30am)
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Brisbane - Murarrie (Smallwood Pl) Mon, May 20, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Jun 17, 2024 (7:30am)
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Jul 15, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Brisbane - Murarrie (Smallwood Pl) Mon, Aug 12, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Location (Central QLD) Start Date Places Left
Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Location (NSW) Start Date Places Left
Sydney - Silverwater Tue, Apr 30, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Sydney - Alexandria Mon, May 20, 2024 (7:30am)
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Sydney - Silverwater Tue, May 28, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Sydney - Alexandria Wed, Jun 12, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Sydney - Silverwater Mon, Jun 24, 2024 (7:30am)
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Sydney - Alexandria Mon, Jul 08, 2024 (7:30am)
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Sydney - Silverwater Tue, Jul 23, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Sydney - Alexandria Tue, Aug 06, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Location (Greater Sydney) Start Date Places Left
Sydney - Silverwater Tue, Apr 30, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Sydney - Alexandria Mon, May 20, 2024 (7:30am)
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Sydney - Silverwater Tue, May 28, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Sydney - Alexandria Wed, Jun 12, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Sydney - Silverwater Mon, Jun 24, 2024 (7:30am)
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Sydney - Alexandria Mon, Jul 08, 2024 (7:30am)
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Sydney - Silverwater Tue, Jul 23, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Sydney - Alexandria Tue, Aug 06, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Location (Western Suburbs) Start Date Places Left
Sydney - Silverwater Tue, Apr 30, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Sydney - Silverwater Tue, May 28, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Sydney - Silverwater Mon, Jun 24, 2024 (7:30am)
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Sydney - Silverwater Tue, Jul 23, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Location (Eastern Suburbs) Start Date Places Left
Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Sydney - Alexandria Mon, May 20, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Sydney - Alexandria Wed, Jun 12, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Sydney - Alexandria Mon, Jul 08, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Sydney - Alexandria Tue, Aug 06, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Location (VIC) Start Date Places Left
Melbourne - Braeside Mon, Apr 22, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, May 06, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Melbourne - Braeside Mon, May 20, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Tue, Jun 04, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Melbourne - Braeside Mon, Jun 17, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, Jul 01, 2024 (7:30am)
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Melbourne - Braeside Mon, Jul 15, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Mon, Jul 29, 2024 (7:30am)
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Melbourne - Braeside Mon, Aug 12, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Mon, Aug 26, 2024 (7:30am)
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Melbourne - Braeside Thu, Sep 05, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Mon, Sep 23, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Melbourne - Braeside Mon, Sep 30, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Mon, Oct 21, 2024 (7:30am)
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Location (Regional VIC) Start Date Places Left
Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Location (Greater Melbourne) Start Date Places Left
Melbourne - Braeside Mon, Apr 22, 2024 (7:30am)
Running Today
Melbourne - Port Melbourne (Cook St) Mon, May 06, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 09, 2024 (7:30am [AEST])
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Melbourne - Braeside Mon, May 20, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, May 30, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Tue, Jun 04, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Jun 17, 2024 (7:30am [AEST])
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Melbourne - Braeside Mon, Jun 17, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, Jul 01, 2024 (7:30am)
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Virtual Classroom - 100% Online Wed, Jul 03, 2024 (7:30am [AEST])
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Melbourne - Braeside Mon, Jul 15, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Jul 25, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Mon, Jul 29, 2024 (7:30am)
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Melbourne - Braeside Mon, Aug 12, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Aug 12, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Mon, Aug 26, 2024 (7:30am)
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Melbourne - Braeside Thu, Sep 05, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Sep 05, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Mon, Sep 23, 2024 (7:30am)
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Virtual Classroom - 100% Online Thu, Sep 26, 2024 (7:30am [AEST])
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Melbourne - Braeside Mon, Sep 30, 2024 (7:30am)
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Virtual Classroom - 100% Online Mon, Oct 21, 2024 (7:30am [AEST])
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Melbourne - Port Melbourne (Cook St) Mon, Oct 21, 2024 (7:30am)
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Location (Inner Melbourne) Start Date Places Left
Melbourne - Port Melbourne (Cook St) Mon, May 06, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Tue, Jun 04, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, Jul 01, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, Jul 29, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, Aug 26, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, Sep 23, 2024 (7:30am)
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Melbourne - Port Melbourne (Cook St) Mon, Oct 21, 2024 (7:30am)
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Location (South East) Start Date Places Left
Melbourne - Braeside Mon, Apr 22, 2024 (7:30am)
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Melbourne - Braeside Mon, May 20, 2024 (7:30am)
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Melbourne - Braeside Mon, Jun 17, 2024 (7:30am)
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Melbourne - Braeside Mon, Jul 15, 2024 (7:30am)
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Melbourne - Braeside Mon, Aug 12, 2024 (7:30am)
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Course Details

Certification

Participants who are deemed competent will receive a Statement of Attainment which is recognised under the Australian Qualifications Framework. This certification is nationally recognised. The Statement is issued by Pinnacle Safety and Training (RTO 40496).

National units of competency:

  • RIIWHS301E - Conduct safety and health investigations
  • BSBWHS515 - Lead initial response to and investigate WHS incidents

Course Duration

2 days (approximately 8 hours per day)

Format Options

Option 1 - Face-To-Face

  • 2 days - approximately 8 hours per day

Option 2 - Virtual Classroom (‘Zoom’-style trainer-facilitated online session)

  • 2 days - approximately 8 hours per day

Price

Course Overview

ICAM stands for Incident Cause Analysis Method. ICAM is an investigation methodology for use in a whole range of industries including aviation, transport, mining, rail, security and health and draws on the work of Professor James Reason.

This ICAM Lead Investigator course has been developed to extend the knowledge and skills gained in Pinnacle’s ICAM Facilitator course, and is also suitable for those with existing real-world experience in incident investigations in the workplace, or prior ICAM training.

This course is designed to cover incident investigation concepts including:

  • The six step incident investigation procedure
  • 5 ‘Whys’
  • Timeline
  • PEEPO Data Collection Matrix (People, Equipment, Environment, Procedures and Organisation)
  • The four occurrence causal factor elements including Absent/Failed Defences, Individual/Team Actions, Task/Environment Factors and Organisational Factors.

Course Outline

  • The legal requirements applicable to accident and incident investigation
  • Reporting and investigation forms
  • Identifying causative factors for accidents and incidents using accident causation models
  • Investigating accidents and incidents
  • Interviewing witnesses and take statements
  • Preparing reports on an accident or incident
  • Requirements for accident and incident reporting

Choosing Your ICAM Course

Course Inclusions

  • Training conducted by an experienced ICAM Lead Investigator with strong background in on-site incident investigation
  • Advice on implementing ICAM methodology in your particular workplace

What is a "Virtual Classroom"?

​A Virtual Classroom is an online learning environment that allows for live interaction (audio and video) between a trainer and their participants as they are participating in learning and assessment activities.

Face-To-Face (In-Person) or Virtual Classroom?

A number of important factors must be considered in determining which delivery format may be right for you. These include (but aren’t limited to):

  • Computer hardware, peripherals and environment
    • Do you have a modern laptop or desktop computer?
    • Can you ensure you are in a quiet room for the duration of your sessions?
    • Do you have a headset or headphones with a microphone (such as those supplied with mobile phones) compatible with your computer?
    • Do you have a webcam?
    • Do you have a reliable and fast internet connection suitable for streaming video?

If the answer to any of the above questions is “no”, we recommend attending one of our face-to-face sessions. Participants who elect to undertake their training via Virtual Classroom must agree with all terms and conditions pertaining to this mode of delivery.

Computer Literacy

While in class (either in-person or via Virtual Classroom), you will research, prepare and submit your assessments through the Learning Management System (LMS), Moodle. You will spend time researching online, developing procedures and completing quizzes and long answer questions.

This program is only recommended to those with a strong level of computer literacy.

Bring Your Own IT Equipment

Mandatory

  • Participants must provide their own laptop computer (with wireless internet capabilities)

Optional but highly recommended

  • Wireless mouse and keyboard (improves ergonomics and speed)
  • A second screen/monitor (improves ability to perform research)

Virtual Classroom participants must also have a headset or headphones with a microphone (such as those supplied with mobile phones) compatible with their computer.

To be successful in this course you need to:

  • a) Have completed Pinnacle’s ICAM Facilitator course, or
  • b) Have existing real-world experience in incident investigations in the workplace, or
  • c) Have undertaken prior ICAM training.

  • Be at least 18 years of age
  • Have at least a Year 12 level of numeracy, literacy and communication skills
  • Have the ability to read and write English. If English is a second language, you will need to complete a language, literacy and numeracy (LLN) questionnaire. Contact us to discuss.
  • Provide your own laptop computer (with wireless internet capabilities) for the duration of the course
  • Use a device that meets the minimum System Requirements of Pinnacle’s e-Learning system (we officially support and recommend modern desktop or laptop computers running Google Chrome web browser).
  • Have a strong level of computer literacy skills. Your assignments will be completed on a computer, and if you do not have a suitable level of computer experience, you will not be able to complete the course in the timeframe allotted
  • Be confident navigating with web browsers
  • Have the skills to compile electronic documents using software applications (word processing)
  • Be able to conduct research and present information
  • Agree with all terms and conditions of your enrolment

For our public (face-to-face) courses at our purpose built training facility trainees must provide:

  • Transport
  • Lunch
  • Appropriate clothing, closed-in footwear

Raymond did an awesome job presenting the course. He was very helpful with me when I wasn’t 100% sure what was going on. He had great knowledge of the unit and could answer all questions thrown his way. I would recommend Pinnacle and Raymond to anyone!

Robert S. - Brisbane, QLD

Public Course Participant Cert IV TAE